Terms of Service
Last updated: 19.05.26
This website is operated by Fraser Interiors. Throughout the site, the terms “we,” “us,” and “our” refer to Fraser Interiors and our suppliers. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
1. Online Store Terms
By using this site, you confirm that:
You are at least the age of majority in your country or region
You will not use our products for any illegal or unauthorized purpose
You will not violate any laws in your jurisdiction
A breach of these Terms may result in termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission from us.
3. Products & Pricing
Certain products may be available exclusively online and may have limited quantities.
We reserve the right to:
Limit sales of products
Change product descriptions or pricing at any time
Discontinue products without notice
We do our best to display product colors and images accurately, but we cannot guarantee your device’s display will be accurate.
4. Orders & Billing
We reserve the right to refuse or cancel any order.
We may limit or cancel quantities purchased per person, household, or order.
You agree to provide current, complete, and accurate billing and account information for all purchases.
5. Shipping & Delivery
Shipping times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, weather, or other circumstances outside our control.
Risk of loss transfers to the customer upon delivery to the carrier.
6. Returns & Refunds
Please review our Return & Refund Policy for details regarding returns, exchanges, and refunds.
7. Intellectual Property
All content on this website — including logos, branding, images, graphics, product descriptions, and designs — is the property of [STORE NAME] and may not be used without written permission.
8. Prohibited Uses
You are prohibited from using the site or its content:
For unlawful purposes
To violate laws or regulations
To infringe intellectual property rights
To upload malicious code or spam
To collect personal information from others
To interfere with security features of the Service
We reserve the right to terminate your use of the Service for violating prohibited uses.
9. Disclaimer of Warranties
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available” without warranties of any kind unless otherwise required by law.
10. Limitation of Liability
To the fullest extent permitted by law, [STORE NAME], its owners, employees, affiliates, and suppliers shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products purchased through the site.
11. Indemnification
You agree to indemnify and hold harmless [STORE NAME] from any claim or demand arising out of your breach of these Terms or violation of any law or rights of a third party.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [COUNTRY/STATE].
If you operate from Austria or sell into the EU, add:
Consumers in the European Union retain any mandatory consumer protections granted under applicable local laws.
13. Changes to Terms
We reserve the right to update or replace these Terms at any time by posting changes on this page.
Your continued use of the website following any updates constitutes acceptance of those changes.
14. Contact Information
Questions about the Terms of Service should be sent to:
Fraser Interiors
Gärtnergasse 14
Austria 1030
Return Policy
30-day return window
Item must be unused, in original packaging/tags
Customer pays return shipping unless the item is defective
Refund goes back to the original payment method
Final sale/customized items are non-returnable
Refund processed within about 5–10 business days after receiving the return
Non-Returnable Items
The following items cannot be returned:
Final sale or clearance items
Customized or personalized products
Gift cards
Used or damaged items caused by customers